Winter Exhibit

Simply log in to your NEW RBG online account using the email address associated with your membership!

PLEASE NOTE: RBG Members should only select a number of member tickets applicable to their membership type (Single: 1 adult, Single Plus: up to 2 adults, Family: up to 2 adults and 6 children, Family Plus: up to 4 adults and 6 children). Abuse of this system may result in the suspension of your online account. Members may purchase tickets at the public price for any additional attendees.

How to Activate Your Account

1. Visit secure.rbg.ca/account/login
2. Enter your email address and “submit” (NOTE: RBG members must use the email associated with their current membership)
3. Check your email for a link to reset your password
4. Log in with your new credentials and check your account information.

Once your member account is set up, visit the registration page and your tickets will be available!

If you do not receive a password reset email within 10 minutes, its possible that email address is not the primary contact on your RBG Membership. Get in touch with the memberships team for more information.

If you’re an RBG Member, your account is waiting for you! Instead of creating a new account, use “forgot password” option.

1. Visit secure.rbg.ca/account/login
2. Click ‘Register’.
3. Input your user information, customize your email preferences
4. Once you click ‘Create Account’ you’re all set! You will be redirected to a page where you can purchase tickets for winter exhibit, select special events, and more!

This is a time-ticketed exhibition and pre-registration is required. Tickets will only be available at the door when capacity allows.

Winter exhibit is included in your RBG Membership, registration still required. Become a member for unlimited visits to the garden all year long! Members must present membership card upon entry.

Your ticket provides entry to the winter exhibit and also provides access to RBG’s other spaces for the same day (see seasonal hours).

• Indoor Mediterranean Garden & Seasonal Displays at RBG Centre
• Hendrie Park
• Rock Garden

Additional activities may be available for an additional cost. See the full calendar to learn more about what’s happening during your visit.

Food, drink, and purchases at Shop at the Gardens are available for additional costs.

When planning your visit, please note that you may arrive at any time within your timeslot (indicated on your ticket). Different arrival times allows RBG to offer a better overall experience by reducing lineups. You can expect to spend approximately 1 hour at this experience. When you arrive at RBG Centre (680 Plains Road W., Burlington) for your start time you will be greeted by our staff team who will check you in and direct you to the exhibit.

You will be required to present your pre-purchased tickets upon arrival, either printed out or digitally on your personal device. Each ticket will be scanned. The confirmation receipt is not a ticket. Your tickets were sent to you as an attachment in the confirmation e-mail you received after booking.

The Greenhouse Café
Open daily from 11 a.m. to 5 p.m.

Find fresh, seasonal ingredients on the new Greenhouse Café menu that incorporates local produce, meats and cheeses and features wines and craft brews exclusive to Ontario. Reservations are not required but are highly recommended, especially for weekends, holidays, or larger groups.

Browse Menu

Fresh to Go Station
Open daily from 11 a.m. to 5 p.m.

Grab a cappuccino, snack, or sandwich to go; located beside McQuesten Theatre.

Browse Menu

This event is held inside RBG Centre at 680 Plains Road W. Burlington Ontario. Parking is included, available in the large lot at RBG Centre. 

RBG Centre is located along bus routes for Burlington Transit, with stops a short distance from the entrance.

See directions and parking for more details.

RBG Centre is accessible, with a ramp and elevators. Accessible parking spaces are available outside RBG Centre.

RBG welcomes the use of personal assistive devices that allow visitors to enjoy our facilities and services. RBG has a limited number of wheelchairs available for loan at the RBG Centre. Wheelchairs are available on a first-come basis and may not be reserved in advance. It is recommended that guests bring their own wheelchairs.

Learn more about Accessibility at RBG. If you have any further questions about accessibility at this event please contact us by phone (905-527-1158) or by email at info@rbg.ca.

With the exception of service animals, personal dogs/cats/animals are not permitted in RBG’s indoor spaces.

Pets are welcome in RBG’s outdoor spaces during regular operating hours so long as they remain leashed. Please be responsible and clean up after your pets.

As part of our commitment and shared responsibility for the health and safety of our guests, staff and volunteers, we ask that event attendees perform a self-assessment to help reduce the spread of COVID – 19 prior to entering the event. Should you feel ill please stay home and contact your health care provider. Your tickets can be transferred to other family members or friends (no transfer fee required). 

Ontario COVID-19 Self-Assessment

If you are unable to attend on a date you have booked tickets as a member, please send a cancellation request through the online form.

Tickets purchased to the winter exhibit are final sale and non-refundable. Tickets for this experience can be transferred to someone else if you can no longer attend the experience. Please keep your tickets and confirmation: it is proof of your purchase and allows entry into the experience.

Liability: RBG assumes no responsibility for loss or damage to property, or for personal injury or mishap; all activities are at the risk of the participant.

Filming/Photography Release: Please be advised that all photos, audio-video, and static images taken at this experience may be used for exhibit, reproduction, and/or distribution for RBG related promotional use, including all forms of print, television advertisement, social media and /or website display. In consideration of your participation as a guest or attendee of this experience, you authorize Royal Botanical Gardens, its legal representatives, suppliers, invited media and assigns unrestricted right and permission to copyright and use such photos and images under their sole discretion. Royal Botanical Gardens, its legal representatives, suppliers, invited media and assigns are released without limitation of any claims for libel or invasion of privacy.

By purchasing tickets and participating in this experience on RBG properties, you are agreeing to the above release for yourself, and on behalf of your guests.