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Gift Certificates

Give the Gift of RBG!

Gift Certificates

Give the gift of natural experiences! NEW gift certificates are purchasable online or in-person and provide unforgettable memories that last a lifetime.

Gift certificates are redeemable for  garden admissionspecial events, courses and workshops, camp registration, and Memberships.

Gift certificates are redeemable towards RBG membership, admission, event tickets, and program registration, either in-person, over the phone, or online at secure.rbg.ca. Some exceptions may apply. Not valid towards purchases at Shop at the Gardens or with RBG’s on-site food and beverage offerings. Not redeemable for cash.

  • person holding up their phone to capture an outdoor concert performance
  • Child smelling a whit lilac push at peak bloom
  • Parents and young child admiring the bright light display at Winter Wonders.

How it Works

  1. Purchase a digital gift certificate for any amount
  2. Print the certificate included in your confirmation email, or send it to the recipient virtually
  3. The giftee may redeem the gift certificate online, or in-person on their next visit

Physical gift certificates are also available for purchase in person at RBG Centre (680 Plains Road W. Burlington ON) during our regular operating hours.

  • Visitor smelling a deep red rose in the Rose Garden
  • Child posing over raised garden bed holding trowel
  • Children and parent watching a model Thomas the Tank engine moving through the botanical train display
  • View of rock garden from the lower bowl at night, all lit in pastel colours
  • Children Smelling Bird Of Paradise Flower

Frequently Asked Questions

Where to Purchase

Gift certificates are available for purchase online at secure.rbg.ca, in-person at RBG Centre, or over the phone at 905-527-1157.

Note: physical gift certificates are only available in-person. We are unable to mail out physical gift certificates for online or over the phone purchases. Instead, we have a number of digital templates you can fill in the details (from your confirmation email) to either print at home, or send digitally by email.

How to Redeem

Gift Certificates are redeemable online at secure.rbg.ca, in-person at any RBG garden area, or over the phone.

  • In Person: Simply provide the certificate / confirmation email that notes the certificate number and we can apply it to the purchase of your choice.
  • Online: Add the desired items to your cart, and proceed to the payment page. Scroll to the gift certificate section, and add the “gift certificate number” noted on your physical gift certificate, or the confirmation email for the digital certificate.
  • By Phone: get in touch with our Guest Services centre during standard hours of business, and at time of payment simply read off the “gift certificate number” noted on your physical gift certificate, or the confirmation email for the digital certificate.

Eligible Purchases

Gift Certificates are redeemable for a number of RBG experiences, including anything available from secure.rbg.ca including:

  • Memberships
  • Garden or exhibit admission
  • Special Event Tickets
  • Courses & Workshops
  • Camps
  • Donations

Certificates are not valid for use at RBG’s Shop at the Gardens, on-site food and beverage offerings, or select culinary events booking through OpenTable. For questions regarding product eligibility, please get in touch.

Certificates are also not valid for third-party events held at RBG.

Membership Certificates vs. Standard Gift Certificates

What’s the difference between a membership gift certificate and a standard gift certificate?

In short, nothing! We offer a separate page / design for membership gift certificates with pre-determined amounts to help in your selection, and to indicate the intended use of this gift to the recipient. However, if the recipient already has a membership or wishes to use that certificate for something else, they are welcome do so using the same redemption steps noted above.

What Happens if I Lose my Gift Certificate?

We strongly encourage recipients to keep track of their gift certificates as they would cash.

For certificates purchased online, RBG may be able to look up the certificate number using specific information regarding the purchaser, however this is not a guarantee. RBG does not collect purchaser information for in-person purchasers, and so will be unable to assist in lost certificates in these instances.

Legacy Gift Cards

Legacy gift cards (plastic cards) are redeemable in-person at RBG Centre, Shop at the Gardens, and RBG’s restaurants. The cards are not redeemable online for upcoming tickets and programs.

Printable Gift Certificate Templates

After purchasing your digital certificate online, save or print your favourite templates below to gift to your recipient. Don’t forget to include the gift certificate code found in your confirmation email!

Haven’t purchased the gift certificate online yet? Purchase online now and then return to this section!

Choose a design from the options below!

Select an image below to download a printable / fillable PDF template to accompany your gift certificate purchase.

IMPORTANT: remember to include the 10-digit certificate code in your confirmation email (including any dashes). RBG will be unable to honour any certificate template without this information.

flat illustration of purple iris flowers
flat style illustration of plants from RBG nature sanctuaries

Choose a design from the options below!

Select an image below to download a printable / fillable PDF template to accompany your gift membership purchase.

IMPORTANT: remember to include the 10-digit certificate code in your confirmation email (including any dashes). RBG will be unable to honour any certificate template without this information.

flat illustration of tree leaves
flat illustration of mediterranean flowers including bird if paradise