School Program Policies


If you must cancel, please give us as much notice as possible. Cancellations must be made at least thirty days prior to your booked trip date, otherwise you are charged the minimum booking fee (winter storms/school closures are exempt), unless program is rebooked.

Failure to confirm your visit does not constitute a cancellation.


Is due upon arrival and based on the confirmed number of students. We accept cash, cheque, debit, VISA, MasterCard and AmEx.


Please review your confirmation package closely for program location details. Our programs run at multiple sites on RBG’s property. Please direct your bus driver’s attention to the program location details on your booking confirmation.


RBG is a rain or shine facility. Please be prepared to be outdoors during your visit. Please share the ‘What to Bring’ handout with your class. Also note that it is highly recommended that all students wear closed-toed shoes.


Please have your class bring Litter-less lunches. Share the ‘Litterless Lunches’ handout with your class. To ensure the safety and enjoyment of all of our guests, please ensure that lunches and snacks are free of nuts, nut products and traces of nuts.

Special Needs and Accessibility

Both RBG Centre and the Nature Centre are partially accessible. Our trails are rugged and partially accessible. Please advise us in advance if you have students or chaperones using wheelchairs so that we may accommodate appropriately. We recommend the use of all-terrain wheelchairs or wide tires if possible. Please contact us at 905-527-1158 ext. 340 to discuss any special needs or accessibility requirements in advance of your program date.