Garden Etiquette / FAQ

Hours and AdmissionDirections and ParkingAccessibility

Public Program's weather update Line: 905-527-1158, ext. 404
(updates posted one to two hours before program start time)

Visitor Policies

No Smoking Policy

Effective January 1, 2012, Royal Botanical Gardens and its property is smoke-free. Smoking is prohibited in all properties owned by Royal Botanical Gardens. This includes all buildings, common work areas, garden areas, natural lands, trails and parking areas including vehicles. All visitors to Royal Botanical Gardens must leave Royal Botanical Gardens property in order to smoke.

Dog Policy

Royal Botanical Gardens allows dogs in the following areas; Hendrie Park, Rock Garden, Laking Garden, Arboretum and all trails. Dogs must be leashed at all times. Please be responsible and clean up after your dog. Although dogs are not permitted in RBG Centre (with the exception of working animals), dogs are permitted to enter RBG Centre for the exclusive purpose of entering Hendrie Park. Dogs may enter RBG Centre through the main doors and be led through the Camilla & Peter Dalglish Atrium to the tunnel to Hendrie Park.

Some special events may not accommodate dogs.

Food and Drink Policy – Garden Music Nights

Please note that outside food and drink is not permitted at Garden Music Nights. A variety of food items and beverages are available for purchase. Thank you for support.

Scooter / Bike / Skateboard Policy

Please note that the use of recreational scooters, bicycles, skateboards, etc. is prohibited in all garden areas. Wheelchairs and motorized scooters for accessibilty purposes are permitted.

FAQ

Do you have a specific qustion about RBG? Click the questions below to reveal the answers. If you cannot find your answer you can contact us online or give us a call at 905-527-1158 during operating hours.

 

What is Royal Botanical Gardens? >>

Royal Botanical Gardens is a living, interactive museum filled with natural wonders, including 1,100 hectares (2,700 acres) of breathtaking gardens and spectacular nature sanctuaries. We have the world’s largest lilac collection, a magnificent iris garden, 3,000 rose bushes, 100,000 spring bulbs, 32 kilometres of trails, and Cootes Paradise—a vibrant wetland at the westernmost tip of Lake Ontario.


Why is RBG called "Royal" Botanical Gardens? >>

In December 1929 the Parks Board approved the suggestion that the name Westdale Park be changed to something more grand, Royal Botanical Gardens. This change was prompted by Thomas Baker McQuesten, a lawyer who eventually became the Member of Provincial Parliament for the City of Hamilton, who was a frequent visitor to Royal Botanic Gardens, in the town of Kew, in the south-western area of metropolitan London, England. Royal Botanic Gardens, also called Kew Gardens, has been a model for many botanical gardens around the world since the 18th century. McQuesten was authorized by the City of Hamilton to approach the Government of Canada for permission to use the term "Royal" in the name of the park.

A Royal Charter was granted by King George V of England for the name "Royal Botanical Gardens" in 1930. RBG is the only botanical garden in Canada with the right to use "Royal" in its name.


When are you open? >>

RBG is a year round attraction with various facilities and areas open throughout the year including holidays. RBG Centre, the Mediterranean Garden and Hendrie Park (weather permitting) are open every day of the year except January 1st, December 25th and December 26th. The Laking Garden is open from late April through Thanksgiving. The Arboretum is open dawn to dusk year round, with the exception of bloom season (when general admission applies), May to July when hours are 10 a.m. to 8 p.m.

All trail heads are open year round. The parking lot at Rock Chapel is maintained seasonally and is closed throughout the winter.

Visit rbg.ca/visitus for up to date hours of all our facilities and garden areas.


What are the addresses of your garden areas? >>

RBG Centre (main entrance) 680 Plains Rd. W. Burlington, ON
(43° 17.423' N, 79° 52.514' W)

Hendrie Park 1104 Plains Rd. W. Burlington, ON
(43° 17.535' N, 79° 52.582' W)

Laking Garden 1221 Spring Garden Rd. Burlington, ON
(kiosk: 43° 17.545' N, 79° 53.141' W)

Rock Garden 1210 York Blvd. Hamilton, ON
(kiosk: 43° 17.322' N, 79° 53.433' W)

Arboretum 16 Old Guelph Rd. Dundas, ON
(kiosk: 43° 17.640' N, 79° 54.279' W)


Is it possible to walk from garden to garden? >>

Walking from garden to garden is possible but please be aware that our property is spread out over 1100 hectares of gardens and nature sanctuaries.


Do I have to pay to park my vehicle during my visit to RBG? >>

Pay and Display parking is in effect at all trail heads as well as Laking Garden and the Arboretum when garden kiosks are not in operation. There are five main trailhead locations, Princess Point, Westdale, the Arboretum, Cherry Hill Gate and Rock Chapel, as well as two canoe launch sites, Princess Point & Valley Inn. These lead to 27km of trails within the sanctuaries as well as links to multiple other regional trails. Pay and Display fees are $1/hour to a maximum of $5 at all sites except for the Arboretum which is $3/hour to a maximum of $15. A daily parking pass is issued with each general admission purchase. Please place this parking pass on the dashboard of your vehicle for the duration of your visit. RBG members park for free at all properties by displaying their members’ parking pass in their vehicle. Paid parking is not required at RBG Centre.


Do you have a shuttle bus for transporting guests from garden to garden? >>

The 2018 weekend shuttle season is now over, with the exception of specific long weekends (see dates below).

See all five garden areas during your visit to Royal Botanical Gardens with the RBG shuttle! Shuttle service is available on weekends only from weekends only from Saturday April 21 to Sunday June 3, plus summer long weekends (June 30 to July 1, and August 4 to 6.. Shuttles operate on these days from 10 a.m. to 7 p.m. and travel between RBG Centre/Hendrie Park, Laking Garden, Rock Garden and the Arboretum. Access to the shuttle is included in your general admission or membership.


Do you have wheelchairs available for guests to use? >>

We have a limited number of wheelchairs available for our guests to use on a first come, first served basis at RBG Centre and Rock Garden. We do not charge a fee for wheelchairs but we do require a piece of photo identification in order to sign one out. Please note that in order to best serve all of our guests we do not take advanced reservations for wheelchairs.


Do you have strollers or wagons available for guests to use? >>

At this time, we do not have strollers or wagons available for our guests to use during their visit.


Is there anywhere to eat/purchase food and drinks at RBG? >>

Yes, please feel free to visit The Greenhouse Café, the Rock Garden Café or the Turner Pavilion Tea House to enjoy a snack or meal. Current hours of operation and menus can be found by clicking here.


Can I bring my own food and drinks to the gardens? >>

You are welcome to bring in your own picnic and snacks to enjoy during your visit to RBG with the exception of our Garden Music Series. Outside food and drink is not permitted at our Country and Roots Tuesdays events or our Red, Hot Jazz & Cool Blues events. A selection of BBQ items is available for purchase at these and many other events in addition to a cash bar. When bringing your own food to RBG, please be courteous of the environment and other guests by cleaning up after your meal and disposing of any litter. BBQ’s and other similar open flame appliances are not permitted on RBG property.


Do I have to bring my own chair to the Garden Music Series? >>

A selection of tables and chairs are available inside of the Rose Garden Tent in addition to rows of chairs outside of the tent. These tables and chairs are available to our guests on a first come, first served basis. You are also welcome to bring your own lawn chair or blanket if you prefer.


Is photography permitted at Royal Botanical Gardens? >>

Hobby photography is welcome. We invite you to share your photos with us on social media @RBGCanada by using the hashtag #RBGblooms or by emailing us at . Please note that permits are required for professional photo shoots such as wedding, engagement, family, etc. Please email to book wedding photography. Engagement, family, reunion, etc. photo permits can be purchased online at www.rbg.ca/photography