Santa at RBG

We are keeping the Claus' busy this holiday season! From Santa visits and train rides, to storytimes and brunches, there are lots of opportunities to have your own North Pole Experience at RBG.

   Part of Holiday Traditions
Santa's Signature ExperienceVisits with SantaBrunch
mother and two daughters sitting with santa in Santa's cabin

Santa's Signature Experience

SOLD OUT!

Santa returns to his favourite garden and he’s brought along his merry elves to deliver the most joyous holiday celebration yet! Santa has returned with a signature experience for all of his little visitors to enjoy.

 SOLD OUT

Learn More

Santa's Signature Experience Tickets

Your ticket includes a return trip on The RBG Express, hot chocolate and a cookie, storytelling and crafting with Santa’s helpers, admission to RBG for the day's activities, and of course your visit with Santa.

Visitor Ticket Price
Adult SOLD OUT
Child (age 3-12)
Indicated as "full price" on ticketing site
SOLD OUT
Infant (age 0-2) SOLD OUT
"Full Train" Tuesdays
Includes full experience for 20 participants. Available on November 27 and December 11.
$500
(+HST & service fee)
Tickets Available to the Public Thursday November 8 at 12 p.m.
  • Pre-registration is required for this ticketed event.
  • This experience is approximately 1 hour. Please arrive to RBG at least 15 minutes prior to your departure time.
  • Approximately 30 minutes of this experience is outdoors.
  • Tickets are non-refundable and final sale.
  • General admission discounts and coupons are not applicable to this ticketed event.

Please choose the links below based on the tickets you would like to purchase.

Weekends SOLD OUTThursdays/Fridays SOLD OUTTuesdays SOLD OUT

Event FAQ

Have a question about Santa's Signature Experience? Click the topics below for more information. If you have a question that is not answered, give us a call at 905-527-1158.

Purchasing Tickets >>

Pre-purchased tickets are required for this special event, and typically sell out quickly. Upon purchasing, you will be required to select an entry time. Tickets are final sale. When purchasing your tickets, please ensure you select the appropriate date/time, as switching your tickets after purchase will not be possible. Please note a maximum of 10 tickets per transaction applies.

Arrival / Entry Times >>

This event is time-ticketed. Please arrive at RBG Centre 15 minutes prior to your scheduled time and expect to spend one hour to participate in the fantastic activities we have prepared for you and your family. When you arrive at RBG Centre (680 Plains Road W., Burlington) for your start time you will be greeted by our staff team who will check you in and direct you to the location to catch the RBG Express ride-along train.

You will be required to present your pre-purchased tickets upon arrival, either printed out or digitally on your personal device. Each ticket will be scanned. The confirmation receipt is not a ticket. Your tickets were sent to you as an attachment in the confirmation e-mail you received after booking.

WHAT HAPPENS IF WE ARE DELAYED? Please contact Royal Botanical Gardens at 905-527-1158 if you are delayed. Unfortunately Santa’s Signature Experience is a pre-registered event and all experience times must start on time. The staff at RBG will try to accommodate you the best they can when you arrive. A portion of the program may be missed (for example, you may miss your ride on the RBG Express, and will be required to walk to Santa’s Cabin). Please allow sufficient time for any unforeseen traffic, weather conditions, etc.

Transferring Tickets >>

Transfers will be considered on a case by case basis, as Santa needs to have the correct information for meeting families. If you are unable to attend the program and you are considering selling or transferring your tickets, please contact us via the form at rbg.ca/contact-events at least 3 days before your scheduled ticket date and we will provide you with information on how to transfer your tickets safely and correctly.

What's Included >>

Your tickets for Santa’s Signature Experience includes a return trip on The RBG Express, hot chocolate and a cookie, storytelling and crafting with Santa’s helpers, and of course your visit with Santa.

Your tickets also include admission to RBG for the day's activities, including the botanical train, any holiday entertainment or activities that day, and the Escarpment Train Display (please note the Escarpment Train Display is located at Rock Garden, a separate garden area at 1185 York Boulevard. Driving between locations will be required if you wish to attend this display after your Santa Experience). If you wish to participate in these activities on the day of your tickets, please plan time your visit accordingly, as you will be required to check in at the RBG Centre main kiosk at your scheduled time.

Please note some events that are part of holiday traditions are NOT included, and require separate tickets (Winter Lights at the Rock, The Second City, Brunch with Santa).

Weather >>

Approximately 30 minutes of Santa’s Signature Experience takes place outdoors, so come dressed for the weather! RBG reserves the right to cancel the event due to extreme weather.

Directions and Parking >>

This event is held in Hendrie Park - please enter through RBG Centre at 680 Plains Road W. Burlington Ontario. Parking is included, available in the large lot at RBG Centre.

Please note that the Hendrie / Cherry Hill Lot will not be open. You will not be able to enter the event through the Rose Garden Kiosk.

This garden is located along bus routs for Burlington Transit, with stops a short distance from the entrance. See rbg.ca/directions for more details.

Accessibility >>

Santa’s Signature Experience is wheelchair accessible, with one car on the RBG Express equipped to carry a wheelchair passenger. When purchasing your tickets, please indicate any accessibility needs and event staff will do our best to prepare and accommodate.

Strollers >>

The RBG Express is a small ride-along train with exactly 20 spaces for seats (the amount of tickets per time-slot). There is no extra room on the train available for strollers or carriers; we recommend leaving these at home or in your vehicle.

Food >>

Santa’s Signature Experience includes a cookie and hot chocolate out on the patio of Santa’s Cabin before meeting with Santa.

The Greenhouse Café is open daily in RBG Centre from 11:30 a.m. to 3 p.m., with a full sit-down menu available for purchase. Reservations are suggested: 905-527-1158 ext. 331.

Photography >>

Don’t forget your camera! Santa will be happy to pose for a photo with your child. Please note a professional photographer is not available as part of this event.

Pets / Service Animals >>

With the exception of service animals, personal dogs/cats/animals are not permitted at this event.

Terms and Conditions >>

Tickets purchased to special events are final sale and non-refundable. Tickets for this event can be transferred to someone else if you can no longer attend the event. If RBG cancels a special event, ticketholders will be fully refunded. Please print your receipt and confirmation: it is proof of your purchase and allows entry into the event.

Filming/Photography Release: Please be advised that all photos, audio-video, and static images taken at this event may be used for exhibit, reproduction, and/or distribution for RBG related promotional use, including all forms of print, television advertisement, social media and /or website display. In consideration of your participation as a guest or attendee of this event, you authorize Royal Botanical Gardens, its legal representatives, suppliers, invited media and assigns unrestricted right and permission to copyright and use such photos and images under their sole discretion. Royal Botanical Gardens, its legal representatives, suppliers, invited media and assigns are released without limitation of any claims for libel or invasion of privacy.

By purchasing tickets and participating in this event on RBG properties, you are agreeing to the above release for yourself, and on behalf of your guests.


Santa sitting in his cabin decorated for Christmas

Visits with Santa

Wednesdays, November 21 to December 19; 5 to 8 p.m.
Friday November 23; 10 a.m. to 4 p.m.
Friday December 7; 1 to 4 p.m.

Santa Claus is coming to town! While the elves are hard at work up at the North Pole, Santa Claus is visiting RBG and is ready to hear what's on your wish list this holiday season. Just be sure you're on the nice list!

Train rides out to Santa’s Cabin available - $2 per child (12 and under) and $4 per adult

*A portion of the wait may be outdoors. Due to accumulating lines, arriving towards the end of the posted event time may mean a visit with Santa will not be possible.

 Included in your General Admission or Membership

Learn More

Event FAQ

Have a question about Visits with Santa? Click the topics below for more information. If you have a question that is not answered, give us a call at 905-527-1158.

Event Admission >>

Visits with Santa are included in your General Admission or Membership. These visits are ONLY available on the following dates: Wednesdays November 21, 28, December 5, 12, and 19 from 5 to 8 p.m., November 23 from 10 a.m. to 4 p.m. and December 7 from 1 to 4 p.m.

Rides to Santa’s Cabin on the RBG Express are available for purchase: $2/child, $4/adult. Please purchase these rides at the main kiosk upon arrival.

All other Santa dates and events required separate tickets.

Lineups and Arrival >>

Visits with Santa are available on a first-come, first-served basis. Due to accumulating lines, arriving towards the end of the posted event time may mean a visit with Santa will not be possible. Please plan your visit accordingly.

Weather >>

The wait for Visits with Santa may be partially outdoors, so come dressed for the weather! RBG reserves the right to cancel the event due to extreme weather.

Directions and Parking >>

This event is held in Hendrie Park - please enter through RBG Centre at 680 Plains Road W. Burlington Ontario. Parking is included, available in the large lot at RBG Centre.

Please note that the Hendrie / Cherry Hill Lot will not be open. You will not be able to enter the event through the Rose Garden Kiosk.

This garden is located along bus routs for Burlington Transit, with stops a short distance from the entrance. See rbg.ca/directions for more details.

Accessibility >>

Santa’s Cabin is a ~300m walk from the entrance of RBG Centre. This includes descending 2 levels in the Atrium, using stairs or one of the two elevators provided.

Rides to Santa’s Cabin on the RBG Express are available for purchase: $2/child, $4/adult. Please purchase these rides at the main kiosk upon arrival. One car on the RBG Express is equipped to accommodate wheelchair passengers.

If you have any further questions about accessibility at this event please contact us by phone (905-527-1158) or using the form at rbg.ca/contact-events.

Strollers >>

The RBG Express is a small ride-along train with exactly 20 spaces for seats. There is no extra room on the train available for strollers or carriers, and space in Santa's Cabin is similarly limited; we recommend leaving these at home or in your vehicle.

Food >>

The Greenhouse Café is open daily in RBG Centre from 11:30 a.m. to 3 p.m., with a full sit-down menu available for purchase. Reservations are suggested: 905-527-1158 ext. 331.

Photography >>

Don’t forget your camera! Santa will be happy to pose for a photo with your child. Please note a professional photographer is not available as part of this event.

Pets / Service Animals >>

With the exception of service animals, personal dogs/cats/animals are not permitted at this event.


mother and two daughters sitting with santa in Santa's cabin

Brunch with Santa and Mrs. Claus

December 8, 9, and 16 - SOLD OUT

10 a.m. seating; RBG Centre

Join Santa and Mrs. Claus for a delicious brunch buffet! Once you’ve satisfied your appetite, enjoy all of the day’s activities too!

 Event Tickets Required - this event has sold out

Learn More
santa and mrs. claus

Brunch Tickets

Full payment required upon booking.

Visitor Ticket Price
Adult $45
(+HST & Service Fee)
Child (age 4-12) $25
(+HST & Service Fee)
Toddler (age 1-3) $6
(+HST & Service Fee)
Infant (age 0-12 months) Free

Pre-registration is required for this ticketed event.

Download Menu

SOLD OUT
  • RBG members receive 10% off using the member event discount code.
    RBG Members will receive an email on Friday November 2 mid-day including this special discount code.
  • Prices are subject to HST and service charge
  • Tickets are non-refundable and final sale.
  • Tickets cannot be transferred to another brunch date once purchased.

Please choose the links below based on the tickets you would like to purchase.

December 8 SOLD OUTDecember 9 SOLD OUTDecember 16 SOLD OUT

Event FAQ

Have a question about Brunch with Santa and Mrs. Claus? Click the topics below for more information. If you have a question that is not answered, give us a call at 905-527-1158.

Purchasing Tickets >>

Pre-purchased tickets are required for this special event, and typically sell out quickly. Tickets are final sale. When purchasing your tickets, please ensure you select the appropriate date, as switching your tickets after purchase will not be possible.

Arrival / Entry Times >>

The brunch seating is at 10 a.m.; you will be required to arrive at RBG Centre at this time. When you arrive at RBG Centre (680 Plains Road W., Burlington) for your start time you will be greeted by staff who will check you in and direct you to the Auditorium.

You will be required to present your pre-purchased tickets upon arrival, either printed out or digitally on your personal device. Each ticket will be scanned. Your tickets were sent to you as an attachment in the confirmation e-mail you received after booking.

What's Included >>

Your ticket includes a brunch buffet for all ticket-holders in your party, seated at your own table. Your table will receive a visit from both Santa and Mrs. Claus, as the two roam throughout the room during the meal.

Your tickets also include admission to RBG for the day's activities, including the Botanical Train, any holiday entertainment or activities that day, and the Escarpment Train Exhibit (please note the Escarpment Train Exhibit is located at Rock Garden, a separate garden area at 1185 York Boulevard. Driving between locations will be required if you wish to attend this display after brunch).

Please note some events that are part of Holiday Traditions are NOT included in your brunch tickets, and require separate tickets (Winter Lights at the Rock, Santa’s Signature Experience, rides on the RBG Express).

Directions and Parking >>

This event is held in RBG Centre at 680 Plains Road W. Burlington Ontario. Parking is included, available in the large lot at RBG Centre.

This garden is located along bus routs for Burlington Transit, with stops a short distance from the entrance. See rbg.ca/directions for more details.

Accessibility >>

This is an accessible event, with access to wheel chair ramps and accessible bathrooms. Please note any accessibility needs in the appropriate field during the online order process.

If you have any further questions about accessibility at this event please contact us by phone (905-527-1158) or using the form at rbg.ca/contact-events.

Seating Arrangements >>

Enjoy a private table for you and your family / friends! Tables are pre-assigned prior to the event; upon arrival, an RBG staff member will direct your party to the assigned table. If your party wishes to purchase tickets separately but remain seated together, please note the name(s) on the other order(s) in the appropriate field during the order process.

Any special seating requests may be made in the “additional notes” field upon booking. We will do our best to accommodate these requests, but it may not be possible in all cases.

High Chairs and Booster Seats >>

RBG will supply high chairs and booster seats for children when requested during the order process. Please fill out the applicable fields during your online order. If the information you provided changes, please give us a call at 905-527-1158 a minimum of 3 days prior to the event.

Please note a limited number of booster seats are available. The provided chairs are padded, and should provide enough height for most children without installing a booster seat.

Dietary Restrictions >>

The brunch menu does include options for vegetarian and vegan diets. Please note that our kitchen is not a nut free facility. If you have a nut allergy please call us at 905-527-1158.

Click here to view the full menu.

For additional questions about the menu, please contact the Spectra catering team at 905-527-1158 ext. 330.

Photography >>

Don’t forget your camera! Santa will be happy to pose for a photo with your child. Please note a professional photographer is not available as part of this event.

Pets / Service Animals >>

With the exception of service animals, personal dogs/cats/animals are not permitted at this event.

Terms and Conditions >>

Tickets purchased to special events are final sale and non-refundable. Tickets for this event can be transferred to someone else if you can no longer attend the event. If RBG cancels a special event, ticketholders will be fully refunded. Please print your receipt and confirmation: it is proof of your purchase and allows entry into the event.

Filming/Photography Release: Please be advised that all photos, audio-video, and static images taken at this event may be used for exhibit, reproduction, and/or distribution for RBG related promotional use, including all forms of print, television advertisement, social media and /or website display. In consideration of your participation as a guest or attendee of this event, you authorize Royal Botanical Gardens, its legal representatives, suppliers, invited media and assigns unrestricted right and permission to copyright and use such photos and images under their sole discretion. Royal Botanical Gardens, its legal representatives, suppliers, invited media and assigns are released without limitation of any claims for libel or invasion of privacy.

By purchasing tickets and participating in this event on RBG properties, you are agreeing to the above release for yourself, and on behalf of your guests.


Other Upcoming Events

Visit rbg.ca/events for more information or view the full calendar at rbg.ca/visitorevents.

RBG botanical model train

Trains at RBG

RBG loves trains! We are home to three separate locomotive attractions, running seasonally during Holiday Traditions.

Learn More

overhead view of pouring tea

Winter Lights at the Rock

festive lights lead you through a winter wonderland of charming Christmas melodies, festive sips and bites and the Escarpment Train Exhibit.

Learn More

overhead shot of couple getting beer samples from vendor

Fest-Of-Ales

RBG`s Fest-of-Ales returns to help kick off the holiday season in the best way possible - expanding to two nights!

Learn More