The collection is used as an important research tool by external clients and partners including university and college students and researchers, taxonomists, botanists, horticulturists, ecologists, naturalist groups, and the public.

Access to the collection is by appointment only between Monday and Friday, during regular office hours. Specimen loans can be arranged with other herbaria and botanical institutions upon request. Contact the herbarium curator, Natalie Iwanycki, , 905-527-1158 ext. 238 for details.